Topic 3 of 8

Listings, platforms and channels

Where a unit is listed, and how that listing looks, decides who finds it. These guides cover Airbnb and Booking.com, calendar sync and listings that convert.

2 guides Sourced and dated

In short

What this topic covers

A listing does two jobs. It has to appear when a guest searches, and it has to convince that guest to book once they open it. Airbnb and Booking.com both describe what influences search, such as price, reviews, availability and how complete and accurate the listing is, but the guest decides on photos, the title, the first lines of the description and the price shown for their dates. A listing with no bookings usually has a visible cause: a price out of line with similar units, weak photos, restrictive settings or a blocked calendar.

The platforms also work differently for you as a manager. Airbnb and Booking.com use different fee models, attract partly different guests, handle payments differently and apply their own rules on cancellations and damage. Listing on both widens your reach, but every booking on one platform has to block the same nights on the other. Calendar links (iCal) share blocked dates with a delay, which is how double bookings happen; a channel manager connects to the platforms directly and keeps rates and availability in sync.

The guides in this topic compare the two platforms for hosts, explain how to run both without double bookings, and show how to build a listing that gets booked or fix one that does not.

Terms and tools

Terms you’ll meet in this topic

About HostPro Academy

The team behind this guide

These guides are written by the team behind HostPro Academy, a training programme for building a short-term rental management business. The listings, platforms and channels part of that programme is covered in levels 6 and 7.